We create unforgettable travel experiences that transform and inspire
Urban Lumen was founded in 2005 with a simple but powerful vision: to create travel experiences that go beyond sightseeing to foster genuine connections with people, places, and cultures around the world.
What began as a small operation specializing in European cultural tours has grown into a comprehensive tour operator offering immersive experiences across six continents. Throughout our growth, we've remained committed to our founding principles of authenticity, sustainability, and excellence.
Our team of passionate travel experts includes former guides, hospitality professionals, and lifelong adventurers who bring their diverse knowledge and firsthand experience to crafting each journey. We believe that travel has the power to transform not only the traveler but also the communities visited, which is why we prioritize responsible tourism practices in everything we do.
With our headquarters in the UK and partners around the globe, we're proud to have helped thousands of travelers discover the world in meaningful ways. Whether you're seeking adventure, relaxation, cultural immersion, or a blend of experiences, we're here to make your travel dreams a reality.
We design experiences that go beyond tourist attractions to reveal the true essence of each destination.
We're committed to responsible tourism that benefits local communities and preserves natural and cultural heritage.
We recognize that every traveler is unique, so we tailor our services to match individual preferences and interests.
We strive for the highest standards in every aspect of our operations, from planning to execution.
Our diverse team of travel experts is passionate about creating exceptional experiences for our clients.
Founder & CEO
With over 20 years in the travel industry, Emma founded Urban Lumen to share her passion for authentic travel experiences. Her expertise in sustainable tourism has shaped our company's core values.
Head of Tour Development
Sophia leverages her background in anthropology and extensive travels across Asia and South America to design culturally immersive itineraries that highlight authentic local experiences.
Operations Director
James ensures the smooth execution of all our tours, managing our global network of partners and guides. His military background and tourism degree have given him exceptional logistical and leadership skills.
Customer Experience Manager
Olivia's hospitality background and natural empathy make her perfect for ensuring our clients receive exceptional service. She leads our customer support team and constantly improves our service standards.
Sustainability Coordinator
With a background in environmental science, David ensures our tours meet the highest sustainability standards. He develops partnerships with local communities and eco-friendly accommodations worldwide.
Happy Travelers
Customer Satisfaction Rate
Countries Covered
Years of Experience
We collaborate with trusted partners worldwide to deliver exceptional travel experiences.
Sustainable Tourism Alliance
Global Hotel Partners
International Air Transport
Luxury Experience Collective
Let our team of travel experts help you plan your perfect journey.
Contact Us Today